Alexa vs Google revisited.

As so many of these this started as a reply to a question on a Facebook group. In this case what is up the Google Assistant and Homeseer? After a rather lengthy response I thought I should flesh it out even more an post it here. I'm just comparing my experience living with them nt side by side features. In my opinion both Amazon and Google are trying to push hard into siloed home automation which is just wrong. Interoperability is the future and local control is a must. Expect to see local (cloud independent) voice assistants REAL soon.

I find I'm using Google Home less and less. Mainly I use Home when Alexa is one of her moods (had another badly weighted update pushed) but things seem to have peaked with Google Home.
For an example it used to be "tell Harmony to turn on TiVo."
Then is was just "turn on TiVo"
But then "Turn on TiVo" got you "Do you want to use Harmony for that?" "Yes". In diff voice "Turning on TiVo".
Then "Turn on TiVo" got you "Do you want to use Harmony for that?" "Yes." "I don't recognize your voice."
Now back to "Tell Harmony to turn on TiVo." and half the time it says it does not recognize my voice. Which is even more irksome considering how often it responds to someone on the TV or a podcast just saying Google without even the hey. Not to mention all the times I'm not sure what triggered it.

Sorry but having to remember which thing this week to ask to turn something on or off on top of the name for the thing I had to give it so it did not sounds like something else, is just is not going to get you market share. Especially if it keeps telling me it will not do stuff cause it does not recognize my voice. Granted maybe if I spent more time tweaking it I could improve it a bit but that kind of misses the point of it and I've not had to mess with Alexa other than adding devices and alias TV to TiVo after one especially bad update. Though I have to admit recently I added my "Good morning" "routine" so instead of just telling Homeseer to put the house in day mode it also tells me some fun fact and the weather.

I should note too Google is more likely to false trigger and to just not respond than Alexa if it does not know what to do. So it might be having trouble listening when you think it is down. Though Alexa is getting more like Home in that respect. I keep the notification sounds on so I know when they think they heard something but ignored it. Which is why I just do not get people that complain about Alexa saying OK. But then I work in IT so I kind of expect a certain amount of errors. Like saying "thank you" to end a follow on sequence it just makes sense from a programmer's mindset.

Anyway contrast the above with Alexa will generally get a voice command at least by the third try if I have not triggered it some other way before that. Some responses just make you go huh? Like the other yesterday when I said "Alexa , turn on video", a command to switch my main video stream from the triggered security cams back to what I was watching and unpause. Her response, "I can not find a device named lamp." Then too I started putting Echo buttons about as backups / quicker response for things like sending OK / Select to the device currently playing video or signalling the house to go into away mode. They light up green instead of saying OK so you know the command got through. Used to have an Echo button for TiVo skip too before they made that automatic. Planning on getting some more Prime day. Note you can only pair 4 to an Alexa and they are only reliable to around 20 feet though a wall. At 2 for $14 (on sale price) hard to beat for when you just need an easy to hit button. Like advancing to the next show while washing dishes with the volume up. Both seem able to pick your voice out of impressive levels of room noise but you can only expect so much.

Note too IFTTT has been having a ton of issues with Homeseer, among others, lately. So I wonder sometimes which end it is truly on. Or if maybe something in the middle is the iffy bit. Which why you always have back methods for every trigger no matter the interface. Even the local ones.

Google Home vs Amazon's Alexa for voice control of automation.

I see someone ask this almost every day in one of the automation groups. As hard as these guys are working to out do each other which is better ALL depends on what you want to do AND what day it is. There is no sign they will even play nice with each other so you still probably want both for the near future if not long term. To answer which is better for you, if you have to have just one, you need to fall back to the old list method. What is it you want from voice control? Any deal breakers? Now look at the latest (like within the last week) reviews and announcements and check off your list. Seriously though if you are getting into home automation $50 is not that much to risk on just trying them both out. Each of you sensors and controlled devices is going to run about the same $30-50. Keep an eye out for sales and you could get a Dot for as little as $29. Google express and Wal-mart had a deal going on for months where you could get $25 back on the $50 price.

Talking to home automation is at least 80% what I use these for. The remainder is almost all adding stuff to lists and alarms / reminders. So here is an exchange I have almost every day which drives me nuts and to me sums up the argument as far as which is better for home automation voice control is concerned. It is not always this bad but it has been all too often.

(Note from memory so maybe not exact phrasing and Alexa follow-up on.)

me: Alexa, turn on TiVo
Alexa: I can not find TV
me: Hey Google turn on TiVo
Alexa: I don't answer to that
Home: Sure for that you might to ask Harmony. Would you like to try that?
me: Yes
Home: I was unable to verify your voice. Please try again or adjust setting in app.
me: Alexa, turn on TiVo
Alexa: I can not find TV
me: Hey Google turn on TiVo
Alexa: I don't answer to that
Home: Sure for that you might to ask Harmony. Would you like to try that?
me: Yes
Harmony: Turning on TiVo.

Sometimes either will even work first try. It is interesting to note though Google always knows I want TiVo and only fails allowing me to turn it on while Alexa fails realizing while there is no TV on my list there is a TiVo. It would seem Alex's problem would be easier for developers to fix given it has a list of items to compare to what I asked for. As in if item is not located, do fuzzy search and ask did you mean [closest match]?  Another example is Iris3 (my north security camera server). Alexa has no trouble at all with Iris2 and Iris4 but is almost pathological in not understanding Iris3. While Google gets it right every time.

On the flip side, I like Alexa's integrated list features better (though both are lacking in my book) and when I'm ready to go to bed I say Alexa, wake me up at 7 AM [pause for response] Goodnight and kicks off the event which confirms everything and if is puts house into sleep mode. I think can almost to the same with Google too (you need to use the word and between command phrases) but the Alexa sequence works well and feels more natural to me. It is also kind of cool that with follow-up turned on (the bit that let's you ask more than one thing with out saying her name again, usually) you can say "thank you" to end an exchange and she gives you a random friendly reply like "You bet!" So for today anyway I'm leaning Alexa. But I have the mix. As of this writing I have an Echo, a Home, a Show, 2 Minis, 7 Dots and 2 Wands.

Oh and as far as answering general questions I think Google has been able to answer about 10% of the time and Alexa about 5% but that could well be what I'm asking.

Update Jan 6 2019

I finally defined TV as an alias for TiVo. That worked for awhile then it started saying it it could not find TiVo (literally Tee Vo) as a device. Currently when I say "turn on Tivo" I often get "can't find that channel" then "can't find device Tivo" then finally it works on third try. Oddly it does seem to get Iris 3 better these days.

Since the above post I add a 3rd gen Dot for over half off mainly just to try. I also added a Fire tablet 8 and 3 Fire tablet 7s (3 for $78 on sale Prime day!) connected to external speakers as virtual Amazon Shows that can also run the Homeseer app to play announcements plus display / control connected devices. For the most part the Fire tablets work great for this though they do seem to lose contact with Homeseer from time to time.

On the plus side I picked up a couple pairs of Echo Buttons during the holiday sales for just $14 ($7 a button). You can hang up to 4 off an Echo device. Note one downside is you do not seem to be able to give them a name and the names they get are pretty useless like EchoBtn2LB and EchoBtn2WT.

Personally I find more and more I'm only using my Google devices for non automation related actions. I have not felt the need to add any. When the Alexas screw up I just reach for a remote, button, tablet or browser depending on which is closest.

Last my Wands do not seem to even be able to tell time now. They are still connecting WiFi so hard to say what changed without doing packet level debug. Since they were pretty much worthless when they did "work" I do not see much point in trying to sort what is wrong.